Refund Policy

At Bionextech, customer satisfaction is a priority. We aim to deliver high-quality biotechnology services and products. However, we understand there may be circumstances where a refund is necessary.

1. Eligibility for Refunds

Refunds are offered under specific conditions based on the type of service or product purchased:

a. Consultation Services

  • Refunds are available if a consultation is canceled at least 48 hours before the scheduled time.
  • No refunds will be issued for cancellations made after this period or for missed appointments.

b. Digital Products or Guest Post Services

  • Refunds are not available for completed guest posts, digital products, or content-related services once delivered.
  • If you are dissatisfied with the quality, you may request revisions within 7 days of delivery.

c. Subscription-Based Services

  • Partial refunds are available for cancellations made within the first 14 days of the subscription period.
  • No refunds will be issued for subscriptions canceled after this period.
2. Non-Refundable Items

The following are not eligible for refunds:

  • Services already rendered or completed.
  • Customized or personalized services that have been approved and delivered.
  • Fees related to payment processing or third-party transactions.

3. Requesting a Refund

To request a refund, follow these steps:

  1. Contact Us: Email us at info@bionextech.com with your refund request. Include your name, order number, and reason for the request.
  2. Review Process: We will review your request and respond within  48 hours.
  3. Approval: If approved, the refund will be processed using your original payment method.

4. Refund Processing Time

  • Refunds are typically processed within 7-10 business days from the date of approval.
  • Delays may occur depending on your financial institution.

5. Revisions and Satisfaction Guarantee

For services like guest posts or biotechnology consultations:

  • If you are unsatisfied with the outcome, you may request revisions within 7 days of delivery.
  • We will work to address your concerns promptly, as customer satisfaction is our priority.

6. Changes to This Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective upon posting to this page.

7. Contact Us

If you have questions or need assistance with a refund request, please reach out:

  • Email: info@bionextech.com